The messages are specific and are a good tool in diagnosing the problem. When calling support for licensing help, please note the exact error message received by the client. For other troubleshooting assistance see Troubleshooting Product Activation for Pre- XM Nodelock or Troubleshooting Product Activation for XM and Higher. Error Messages: No response from license server.. No license usages were found to match your request The clocks on your machine and the license server are too far apart A license for this product could not be found No response from license server.. Attempting to free already freed memory.. No response from license server.. Your client IP is not known on the license server Errors when starting the Bentley LMServer Service- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -No response from license server.. SELECTserver licensing uses the TCP/IP protocol to communicate with the server. This message means the IP connection was not successful. If this message appears on only one client machine, start on that machine: Make sure the local license file is pointing to a valid license server. Check the client's local license file. The default location for the local license files are as follows: For Micro. Station/J, it's C: \Bentley\Program\Licensing\msj. For Micro. Station V8, it's C: \Program Files\Bentley\Program\Licensing\msv. Make sure it is pointing to the appropriate server. There should be only one line in the file. If this message appears on all client machines, check the server: Make sure the Bentley LMServer service is started. For Windows 2. 00. XP: 1. Choose Start > Control Panel > Administrative Tools > Services 2. Double- click Bentley LMServer to display it's properties box. Under Startup type choose Automatic 4. Click the Start button to start the service 5. Click Ok. For Windows NT: 1. Choose Control Panel > Services and highlight Bentley LMServer 2. Click the Startup button 3. Choose Automatic, click Ok 4. Click the Start button - the LMServer service should start. For a Windows 9. 5/9. From a DOS command prompt go to the SELECTserver directory 2. Type the following command: lmserver - console 3. You must leave the DOS command prompt running, but the window can be minimized. If the service will not start, check the C: \Program Files\SELECTserver directory for the lmdebug. Open it in Notepad and go to the last entries. Log in; Visit Qlik.com. CodeMeter server setup guide. These entries will be the most recent. A portion of the entry should be in plain English and should give a clue as to why the service won't start. For instance, if the license file has expired (a common reason why the service won't start), the log will say that . If all three items above are functioning properly, there likely is a network or proxy/firewall issue at fault. Some common issues of this type include: A. Windows XP Service Pack 2: Service Pack 2 for Windows XP closes down numerous TCP/IP ports including 3. SELECTserver run. If SP2 is installed on the server, these ports need to be reopened. This is done by editing the registry. Copy the text below (beginning with . Then save the file with any file name and a . Double click the file and choose . This will open up the ports SELECTserver needs. REGEDIT4. Mc. Afee or some other personal firewall software: When a program attempts to make a TCP/IP connection, these firewall programs assume it's trying to contact the . If Micro. Station has been put on the firewall's . Find the list of programs in the firewall utility and make sure Micro. Station is on the . Basic network TCP/IP issues: 1. This should open a command prompt. Once in the command prompt, type this command: Pingwhere is the actual name of the server. If the request times out or is otherwise unsuccessful, this issue will need to be addressed by a network administrator. Test the 3. 99. 8 port by using Telnet. Go to Start > Run and type this command. Telnet 3. 99. 8where is the actual name of the server. A blank text screen will appear. If the text screen appears and stays, pressing the Enter key should make an . This means the test is successful. If the text screen immediately disappears, the test failed and the port is blocked. In this case, see the XP SP2 fix above to reopen the port. D. Proxy client software: As background information; when using the Winsock Proxy Service within the Microsoft Proxy Server product, TCP/IP sockets communication between clients and servers go through the Proxy Server if the Proxy Client is enabled and the Local Address Table (LAT) does not include the IP address of the server. Communication between Bentley products and SELECTserver should not go through the Proxy Server. To achieve direct communication between Bentley products and SELECTserver, one of the following two solutions may be used. For more information on these solutions, see the Microsoft Proxy Server documentation. Add the IP address of the SELECTserver machine to the LAT table. A file named Msplat. Mspclnt directory when installing the Proxy client. The Msplat. txt file contains the Local Address Table (LAT), which defines the IP addresses of your internal network. A central copy of the Msplat. Each time a Windows Sockets application on that client attempts to establish a connection to an IP address, the LAT is used to determine whether the IP address is on the internal network, or is external. If the address is internal, the connection is made directly. If the address is external, the connection is made through the Microsoft Proxy Server. No Response From License Server 2012. Designed to be completely vendor neutral, if your analysis software reads a hard drive or network share. For more information on creating and editing the LAT, see the Microsoft Proxy Server documentation. Disable Proxy Server communication between Bentley client software and SELECTserver by using application configuration settings on the client machine. Application configuration settings can be stored in one of two places: a. In the global client configuration file Mspclnt. Win. Sock Proxy client installation directory. Mspclnt. ini is periodically updated from the proxy server computer, overwriting the client's old version. Consequently, you can make configuration settings at the proxy server computer and have the settings downloaded automatically to client computers. You should not make configuration settings at specific client computers because the file will be overwritten during the next update. In the Wspcfg. ini file located in a specific client application directory. This file is not overwritten by the proxy server computer. Consequently, you can make configuration settings in this file that apply only to a specific client computer. Information on Migrating Licenses From LUM to DSLS. Customers currently using LUM are required to migrate to Dassault Systemes License Server. Fehler 'No response from license server.' Bezieht sich auf : Produkt(e): SELECTserver / SELECTserver Gateway : Version(en): N\A : Umgebung: N\A : Produktbereich. No response from license server. Technical Bulletins How to troubleshoot the Key Management Service. FLEXnet Licensing Error Codes. CATIA V5R21 new license DSLS. DS License Server V6R2013x Installation and Configuration Guide i. DSLicTarget Command Syntax. For the Micro. Station product, a section called ustation (e. The disable=1 entry may be used, which results in direct sockets communications between Micro. Station and all Winsock servers, including SELECTserver. The Local. Bind. Tcp. Ports=xxx entry may be used to limit bypassing of the proxy server to only those port numbers listed. Note that the default port number used by SELECTserver and associated clients for licensing purposes is 3. This port number may be overridden using the PORT. For more information on the application configuration settings, see the Microsoft Proxy Server documentation. No license usages were found to match your request. This message means that a successful connection was made with the server, but that no licenses were found to be either present or available. Check the user's local license file to make sure the first word, SERVER, is in all capital letters. If it's not, this is the message that appears. If this is a new installation of SELECTserver: Check to make sure the license. This file should be received in an email from the Bentley Admiinistration Center and should be copied to the SELECTserver directory. By default, that path is C: \Program Files\SELECTserver. At the server machine, open the SELECTserver Administrative Interface by going to Start > Programs > SELECTserver > Administrative Interface. There are a list of links down the left side of the page. Click on the second one called . Make sure the license. SELECTserver directory, NOT one of its sub- directories. Click the Reload License File link found at the bottom of the License List page on the Admin. Make sure the list of Features reads properly. The name, effective dates and number of seats should be visible for each product. If the list of products is incomplete or has the wrong effective dates or number of seats, contact the Bentley Licensing Department. If the list of Features is completely blank, this indicates a problem with the contents of the license. Open the license. Notepad. Confirm that the contents of the file are left justified. The contents should be plain readable text and should look exactly like the body of the email sent by the Bentley Administration Center. If it is not plain text or if any non- text characters are present, delete the file and copy it again from the e- mail. If this is an existing install of SELECTserver that has been working: Check the Lifetime column (2nd from the left) on the License List page of the Administrative Interface. Confirm the expiration date of the feature you are trying to use. If it's expired, contact the Bentley Administration Center for a new license file. Also check the client's system clock: 1. Make sure it matches that of the server. It's VERY important to check for 4 separate items including the correct time, date, A. M - P. M. If any of these are wrong, the licensing won't work. The clocks must be within 9. The clocks on your machine and the license server are too far apart. SELECTserver requires that the system clock of the client and server machines be no more than 9. Check the client's system clock: 1. Make sure it matches that of the server. It's VERY important to check for 4 separate items including the correct time, date, A. M - P. M. If any of these are wrong, the licensing won't work. A license for this product could not be found. This message indicates a problem on the CLIENT machine. It means that NO local license file was found.
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